Return and Refund Policy for Value Heal (www.valueheal.com)
                                                             Last Updated: 24-02-2024
At Value Heal, we want you to be completely satisfied with your purchase. Please read our return policy carefully to understand your options in the event that you need to return a product.
1. Returns and Exchanges:
   - We accept returns and exchanges only in case of defective, damaged or incorrect products within 3 days of the date of purchase. If Value Heal shipped the incorrect item, or if the product is defective or damaged, we will cover the return shipping costs. 
2. Eligibility Criteria:
   - To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as when it was received.
3. How to Initiate a Return or Exchange:
   - To initiate a return or exchange, please contact our customer support team at valueheal@gmail.com with your order number, a description of the issue, and clear photos if applicable. Our team will provide you with instructions on how to proceed.
4. Refunds:
   - Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 5 working days.
5. Cancellations:
   - If you wish to cancel your order, please contact us as soon as possible. Once the order has been shipped, it cannot be canceled.
6. Contact Us:
   - If you have any questions or concerns about our return policy, please contact our customer support team at support@valueheal.com or valueheal@gmail.com. We are here to assist you.
Note:
   - We reserve the right to update our return policy, and any changes will be reflected on this page.
 
Thank you for choosing Value Heal. We appreciate your business and aim to make your shopping experience enjoyable and hassle-free.

Vinita Vinod
Proprietor
www.valueheal.com